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Contact

For any questions or concerns SMS

0404 022 346 or email  dr.ross@dricarus.com.au

FAQ

  • All meetings are exclusively via telehealth.

  • SMS is generally the best and easiest way to reach me

  • while I provide my contact details and enjoy staying in touch, the time demands are difficult to manage, please understand that bookings and communicating with appointments are the best way to deal with most issues (plus it helps my organization and time management greatly.).

  • Current patients and booked appointments come first. Sadly, I don't always have time to respond to general enquiries quickly and general conversation, as much as I enjoy it.

  • If you need a fast or urgent consultation limited  'shortlist' bookings are available - but they do cost more.

  •  I encourage individuals to develop their own agency in managing their own health and I'm very responsive to patient wishes, but the goal is always treatment and result, not simply supply. 

  • Because these services are treatments provided outside of the ‘Medicare’ model, consultation costs generally do not attract either a Medicare subsidy and aren't always covered by private insurers.

Fairness

Compassion

Courtesy

Kindness

Respect

Honesty

  • payment is for medical expertise and consultation time,

  • prescriptions are not guaranteed and are subject to appropriate need,

  • medication is one treatment option,

  • treatment decisions remain the doctor’s responsibility,

  • prescribing is guided by therapeutic goals and safety.

Thanks for Submitting!

  • I endeavor to treat people with honesty, kindness and respect, I prefer to be treated in the same way. I hope that a similar courtesy extends to and from the health professionals at the pharmacies that I work with, it's better for everyone.

  • Please remember there’s often reasoning in the pharmacist I'll ask you to see, skill levels professional and personal experience differ- and a good pharmacist can form a genuine, and valuable, part of your care, far beyond dispensing medication. 

 

  • Addiction, dependance and other forms of maladaptive medication use are very much part of today's medical environment. There's no shame or embarrassment in admitting to needing some help our guidance if you're unhappy with the role of substance or medication plays in your life. Please feel comfortable discussing or asking for help. it's a medical problem just like any other and talking and learning about the issues it's often enough to get people Moving forward.

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